Returns & Exchanges
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a 30-day return policy for unworn, unwashed items in original condition with all tags attached.
How to Return
- Log into your account and go to Order History
- Select the order you want to return
- Click "Request Return" and select items to return
- Print the prepaid return label
- Pack items securely in original packaging
- Drop off at any authorized carrier location
Exchange Policy
Need a different size or color? We make exchanges easy:
- Exchanges are available within 30 days of purchase
- Item must be unworn with original tags
- Same item exchanges (size/color) are free
- Follow the same process as returns and select "Exchange" option
Non-Returnable Items
- Limited edition drops and collaborations (final sale)
- Items marked as "Final Sale"
- Underwear and intimate apparel
- Items without original tags or packaging
- Worn, washed, or damaged items
Refund Timeline
Once we receive your return, please allow:
- 2-3 business days for inspection
- 5-7 business days for refund to process
- Refunds are issued to original payment method
- You'll receive an email confirmation when refund is processed
Questions?
Contact our customer service team at support@notime2waste.store for assistance with returns or exchanges.